Actually, it is a good idea to use ERP software for small business. To define Enterprise Resource Planning or ERP, it is a name that used to describe a package of systems and software which is used to manage crucial business activities like project management, procurement, accounting, sales, manufacturing and more. It is a pack of tool which enables a business to run optimally by enabling a flow of data between each department inside. Here are the signs that your company needs to use one.
1. Your business is unable to manage important data
The first sign that your small business needs to utilize ERP is that it starts to have difficulties in managing the important data that are used in your business. Well, whatever your kind of business is, be it manufacturing, sales, marketing, or finance, the chances are it will generate so many data since every section of your business work that way.
If your business only generates a few data, then, it would pose any problem since anyone can deal with such a situation. However, eventually, there will be a point when data management becomes a bothersome task due to the amount of data and it takes so much time in order to manage, access, as well as to share different data across different sections within your company. The problem will be able to be eliminated when using the ERP software since it allows your company to share important data automatically and securely- you no longer have to spend a lot of time to administrate all of them.
2. Your business does not have enough satisfied customers
The next sign when ERP software for small business becomes a necessity is that when your business has a rough time to impress customers. Well, if you wish to satisfy your customers, then, your business needs to have a decent customer care service with a high and quick response. When a customer is having a complaint or request, then, he/she would want it to be addressed without consuming too much time.
However, it is not just a matter of time but also manner since you will always have to respond to your customer’s opinion with the most convincing way while still being as honest as possible. By using ERP, your business will be able to organize the customer-oriented data so that it is able to address different complaints accurately and rapidly.
3. Your business’ IT team is inefficient
Well, definitely, if you want your business to prosper, you will need to have different IT teams that are stationed at different department. However, although having different IT teams is a must, they actually bring an additional problem: management.
It would not be an easy task to manage them efficiently and you would suffer from significant drawbacks that definitely you would not want to happen. Fortunately, such a thing can be avoided if you use ERP software since the ERP software for small business would make your different IT teams work in integration.